My blog post for the Ministers of Design Blog
Tinder, the dating app, took umbrage at a recent Vanity Fair article that pointed a finger squarely at the app for precipitating a “dating apocalypse” and replacing romance with hook-ups and…well, insipidness.
The piece by Nancy Jo Sales posits that Tinder has created a culture of one night stands, hook-ups, and a general commodification-cum-free-for-all in the world of relationships.
Not exactly controversial news there, however, more noteworthy is Tinder’s Tweetstorm response to the article–one more reminiscent of a jilted lover than of a brand with Tinder’s global reach. Case in point: “Little known fact: sex was invented in 2012 when Tinder was launched.” Neither funny nor particularly much of a zinger. Or even more pathetically: “Next time reach out to us first @nancyjosales… that’s what journalists typically do.” Umm, actually, no, Tinder–journalists interview users of the app, not the company…typically. As she aptly pointed out, “@Tinder not clear: are you suggesting journalists need your okay to write about you?”
Even worse: “It’s about meeting new people for all kinds of reasons. Travel, dating, relationships, friends and a shit ton of marriages.” We get it, Tinder, you are so hip, you can drop the s word in an official Tweet, but the “come at me, bro” is hardly business speak.
So, in the battle of Vanity Fair vs. Tinder, I would argue that Tinger’s pathetic swipe at the magazine fell shortly. If they were a romantic interest, no one would have swiped right on them. Seriously.
Sensing their own Tweetstorm was about to create a storm of a different kind, they offered this spineless apology: “While reading the recent Vanity Fair article about today’s dating culture, we were saddened to see that the article didn’t touch upon the positive experiences that the majority of our users encounter daily. Our intention was to highlight the many statistics and amazing stories that are sometimes left unpublished, and, in doing so, we overreacted.”
Moral of the story: get better social media directors, Tinder.